PHCPPros recently profiled F.W. Webb Account Manager Stacy Papa in their "Women in PHCP 2023" feature. The article celebrates women in the plumbing, heating, cooling and piping industry.
Papa, specializing in outside commercial sales, performs numerous roles, including working with mechanical contractors and engineers and participating in product training sessions. She solves an array of problems ranging from inventory management to product delivery and her phone is always on. Whether it is a 4:00 am call or a no-heat emergency on Christmas Day, Papa continuously delivers for her customers.
She got her start in the PHCP field through a vocational high school.
"A woman taught the HVAC/R course," said Papa. "Completing that three-year program let me graduate with a trade, so I was immediately qualified to enter the workforce."
Driven by her work ethic and focus on customer service, Papa has dedicated her career — more than three decades — to helping customers develop their businesses.
"Stacy is extremely well-versed on product lines and offers the very best information to her customers," said Director of Plumbing Sales Nick Snell. "She is a highly-motivated professional and is well-respected in the industry."
Papa hopes more women build careers in the PHCP industry. She thinks companies can attract women by portraying an image that appeals to the female workforce and by including them in leadership positions.
Not one to seek the limelight, the nomination came out of the blue. After reflecting for a few days, Papa said she was honored by the recognition.
"This job has provided me with so many magnificent experiences," said Papa. "I hope more women realize how successful they can be in the PHCP industry."
An industry pioneer since 1866, F.W. Webb Company is the largest wholesale distributor of plumbing, heating, HVAC, LP gas, refrigeration, pipe, valves and fittings in the Northeast. F.W. Webb has grown from a single location to more than 100 across nine states and proudly offers customers an extensive inventory of products and dedicated services that reach from underground to the rooftop. Covering 16 areas of expertise, specialty markets include process controls, water works, environmental services and more. F.W. Webb also operates more than 45 Frank Webb Home bath, kitchen and lighting retail showrooms. For more information visit fwwebb.com. Media contact: media@fwwebb.com.